Installing the Battle.net App, the launcher for Blizzard games, on Windows 10 might take you a while due to bugs involving both the new operating system and Windows 8/8.1 64-bit users. After opening the installer and selecting the folder it seemed my progress bar just did not want to budge and when it did it became stuck at 88% or 89%.
Waiting for 10+ minutes and it had not moved from 89% so I tried canceling and running as administrator. Eventually, I did get an error message: “We’re having trouble starting Battle.net. Please try again. If the problem persists, try restarting your computer.” along with “More help: BLZBNTBTS0000005D”.
Troubleshooting and fixing Battle.net in Windows 10
If you’re looking for the fix to this issue please check out my post: Troubleshooting and fixing Battle.net issues with Windows 10 where I get Battle.net App and StarCraft II installed after a bit of troubleshooting.
My screenshots show StarCraft II Wings of Liberty images because I was trying to install that game through the website (StarCraft-II-Setup-enUS.exe) but all that really does it download the Battle.net App with StarCraft images. Trying the official Battle.net App client (Battle.net-Setup-enUS.exe) had the same issues. In the past you would download each game separately but Blizzard created the Battle.net App to handle this process. It’s disheartening Blizzard did not optimize for Windows 10 and from my research it sounds like Windows 8/8.1 also had issues with Battle.net App so Windows 10 Battle.net issues we’re to be expected I suppose.
The good news is that I was able to get the Battle.net App & StarCraft installed after a bit of troubleshooting. I’ll detail exactly how I did that in my next post!